Shopping for a home is a particular second in folks’s lives. It represents placing down roots and committing to the long run and it’s exactly why Christina Santana, broker-owner of Mile Marker Mortgage, opened her workplace.
After spending years studying the various shifting components of the business, Santana opened her personal brokerage in 2018 with a dominating precept: This needs to be memorable for her clients.
“It’s about making a particular second for the patron and Realtor companions,” she mentioned of a course of that may be overwhelming for homebuyers.
“They’ll stroll within the door and it’s household,” she mentioned.
The Bronx, N.Y., native was headed for a profession in regulation, attending John Jay School of Legal Justice in Manhattan, till she made true a childhood vow.
At 19, Santana moved to Florida, discovering a mushy touchdown at her aunt’s house in Casselberry. A primary job as a receptionist at a Winter Park brokerage in 2003 was the proverbial fork in her life’s highway. She veered towards the mortgage business and by no means appeared again.
Santana took a methodical method to studying each facet of working a brokerage. She lived it, for years. A placing side of Santana’s evolution from receptionist to dealer proprietor is that she pushed herself to realize every new stage.
“I labored for a nationwide house builder for five years as a mortgage processor. Then I labored for a nationwide lender and I did originations. I used to be with that firm for about 7 years, then I had a chance to turn out to be a managing dealer for a startup in 2017,” she says.
That workplace was a useful expertise however felt the time was proper to open my very own brokerage.
Mile Marker Mortgage took management of its enterprise philosophy from the beginning. “Customer support could be heat and welcoming to all. You’re feeling at house from the very starting. It’s a small boutique & now we have the eagerness and expertise.”
MAKING THE LEAP
She made this leap into possession, she says, as a one-woman band.
“I opened up the enterprise on my own with no upfront funding, no companion, with my very own financial savings. I leased a 10-by-12 workplace. I did all the things from begin to end as a result of I needed to keep up the optimistic elements of lending and creating these nice reminiscences for the householders.
“I actually have been via the mortgage journey, in several positions and I’ve seen the highs and lows of the market. And I rode these waves. I can’t think about not with the ability to open up my very own brokerage, my very own enterprise.
“It’s small, boutique, however now we have the eagerness and the expertise. I wish to maintain it private. There’s an enormous marketplace for individuals who wish to have that one-on-one really feel once they’re assembly with me, or my processor or one other originator that now we have on our workforce.
“There’s something very tangible about that and it makes the client really feel like a precedence. They’re making one of many greatest purchases of their life and we wish to give them the eye they deserve,” she says.
Her brokerage has a motto: Attaining Milestones, Collectively! One in every of Santana’s private milestones comes this very month, as she turns 40.
“I’m embracing it. I really feel the happiest I’ve felt in my whole life. So I’m tremendous excited to be crossing into the Massive 4-0,” she says.
Nonetheless, Santana would moderately speak about her life’s work, moderately than her life.
“I’m actually enthusiastic about this business and it’s my child. It truly is. For each buyer.”
3165 MCCRORY PLACE, SUITE 100
ORLANDO, FL 32803
NMLS # 1788488